Maintenance is another area that we hear a lot of complaints  about not just from tenants but owners equally. The biggest issue most tenants  have is that maintenance is not completed. If a call is made on an urgent issue  it is normally dealt with and resolved within a few hours. If it is of a  non-urgent nature, we have it completed normally within a week. We have a  fantastic group of handy men, electricians, tree loppers, plumbers and other  contractors that we work with regularly.